customer care

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Here at NP (SL) Limited, we want our customers to be comfortable and confident when using our service. That’s why providing world class customer service is part of our fundamental policy. We measure hold time in seconds, not minutes and believe speaking with a knowledgeable, friendly customer service representative is simply good business.

We welcome our customers to contact us at anytime, by any preferred method. If you happen to miss us or call after hours, simply leave a message, we’ll be sure to get back to you within 24 hours. Getting in touch with us is easy and that’s how it should be.

NP (SL) Limited customer care does not end after your order is complete. You will likely hear from our management team who routinely follows up for our customers’ feedback. We like to be sure all customers are completely satisfied and hear about your experience with us. 100% Satisfaction, that’s our guarantee.

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